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Five stars to Ken Holderfield! Job finished WAY earlier than expected. Kept me advised every step of the service call. I learned a lot about furnaces.
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Pleasant staff and great communication. Work was performed on a Saturday and both furnace and AC unit were replaced. I checked estimates on line and they were comparable for equipment and labor.
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Brian was helpful, informative and efficient. Blue Ox is quick and easy to work with.
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Circuit switch on outside AC unit was not on. AC wouldn't run. Needed another service call to correct
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With each heating/air conditioning service, something went wrong and needed 1 extra service call.
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Ken, Tad, and Bubba were wonderful to work with! All were friendly, courteous, and professional. We are very happy with how our new range hood looks, and the price of install was reasonable. We found Blue Ox through Benjamin Franklin, and will recommend Blue Ox to others!
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When I came home from work I saw my furnace had gone out, so I tried Blue Ox when I saw they had a 24 hour emergency service. Aaron was there in less than an hour, fixed the furnace and pointed out some electrical issues he suggested I address and recommended a company that was also fantastic. He was helpful and honest to someone who's been a first time home owner for a month and needs all the help they can get!
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We have used Blue Ox for our air conditioning, heating, water heater, and air exchanger needs over the past year. They provide excellent service.
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Very please with the service and the attention to details that could potentially cause a service disruption with my furnace which is not something you would like to have in the winter. Follow up visit to install a part was made very quickly.
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Talented employee...great asset to Blue Ox....
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New furnace and air conditioner and zone system
